Privacy Policy

Avis Car Sales, LLC ("Avis Car Sales", "we", "us", or "our") offers you the opportunity to test drive and purchase vehicles at discounted prices from selected Avis and Budget locations.

This Privacy Notice does not apply to any other Avis Budget Group, Inc. entity or any independent licensees.

Avis Car Sales may change portions of this Privacy Notice from time to time, so be sure to check back. If we make a change that significantly affects your rights, we will notify you by way of a prominent posting on our websites, e-mail and/or postal mail prior to the change becoming effective.

Please select any of the following hyperlinks to learn about the ways we collect, use, share, and disclose personal information.

GETTING STARTED
TEST DRIVES
PHOTOS & VIDEO
ONLINE DATA
ONLINE ADVERTISING
MARKETING
SOCIAL MEDIA
ANALYTICS
CHILDREN
INFORMATION SHARING
YOUR CHOICES
SAFEGUARDS
STORAGE
YOUR CALIFORNIA PRIVACY RIGHTS
ACCESS AND CORRECTION
KEY CONTACTS

GETTING STARTED

This Privacy Notice covers the personal information that Avis Car Sales collects, uses, and discloses.
We collect personal information when given it to us via telephone, fax, postal mail, email, in person, or through use of Avis Car Sales' website.

The types of personal information we collect and share depends on the products or services you have or request from us.


This information can include:
  • Social security number and other identification information
  • Bank account information
  • Credit history and credit score
  • Income, assets and liabilities

We may combine individual personal information with other information we received from other sources to provide a more customized and hassle-free experience. We may obtain personal information about individuals from a third party. Additionally, our affiliates and third parties may provide us with information about individuals.

We may also automatically collect information about devices when visitors use our website.  Our online data collection practices are more specifically described below.
Any disputes regarding how we handle personal information will be governed by the terms of any applicable agreement regarding a test drive, rental, vehicle purchase or the terms of use of our website, unless otherwise required by applicable law.

This may include mandatory arbitration of disputes.

TEST DRIVES

For each test drive, we collect the driver's name, location, contact information, and vehicle type preference. We will provide this information to an Avis or Budget location who will arrange for a test drive. The  Avis Budget Group Privacy Notice describes how personal information will be collected, used and disclosed in connection with a test drive.

ONLINE DATA

When individuals visit and use our website or download our mobile application, Avis Car Sales automatically collects personal information.  

IP Addresses & other information collected automatically:  We may collect an IP address when someone visits our websites to help us diagnose problems with our systems, for system administration, to report aggregated information to our business partners, and to audit the use of our website.  In select circumstances, we may use IP addresses to help us identify a visitor when we feel it is necessary to enforce compliance with our Website Terms of Use or to protect our service, site, users or others.  We may also collect a visitor's browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/ or clickstream data to analyze trends in the aggregate and administer the site.

Cookies & other similar technologies:  We use cookies, scripts, pixel tags, etags, web beacons and other similar technologies to help us recognize visitors, remember their previous preferences, and vehicle  interests, etc.  We also use these technologies to track website usage trends and patterns, personalize features, and tailor advertisements.  We share website usage information about visitors with selected third parties for the purpose of targeting our Internet advertisements on our websites and other websites that display our advertisements. 

ONLINE ADVERTISING

Avis Car Sales uses third-parties to provide online or electronic ads on our behalf.  These third parties use data about visits to our websites usage to customize ads that may be of interest to our visitors.

This information is collected using cookies, scripts, pixel tags, etags, web beacons and other similar technologies by Avis Car Sales and our third-party advertising partners.  

Individuals may learn about targeted advertising and what choices they have when it comes to marketing via clicking: http://www.networkadvertising.org/choices/ or here http://www.aboutads.info/choices/.  

If visitors choose to opt out of targeted advertising they will continue to receive general ads and transaction based communications.

MARKETING

Avis Car Sales sometimes also shares personal information with third-parties to help us with our marketing and promotional projects, such as managing our social media pages, running contests, sweepstakes and other promotions, or sending marketing communications.

Individuals may decline to receive promotional and marketing emails and text messages from Avis Car Sales by withdrawing consent at any time.  See Individual Choices below for details.

See California Privacy Rights to read about California residents' rights to receive certain information about Avis Car Sales' use and sharing of personal information for marketing purposes.

SOCIAL MEDIA

Social Sharing

Avis Car Sales lets visitors share some Avis Car Sales online content on social media websites through hosted sharing links and icons. 

Avis Car Sales does not track or store a record of those social media comments, sharing or other actions and Avis Car Sales does not control the privacy policy or practices of those social media websites.

Any content shared by a visitor on social media websites  may be viewed by the public via Avis Car Sales' website, in RSS feeds, APIs (application program interfaces) and may also be made available to other websites.  An individual's public activities may appear on third-party websites, blogs, or feeds.  Avis Car Sales isn't responsible for the information that may be shared publicly.

Other Social Media Features

Our websites may include social media features, such as the Facebook Like button.  These features may collect an individual's IP address, pages visited on our website, and may set a cookie so that the Like button feature works properly.  Social media features are governed by the privacy policies of the website providing the feature, not Avis Car Sales.

ANALYTICS

We use analytic software, such as Google Analytics and others, to help us to better understand the functionality of our software on our websites and Apps on individual devices.  This software may record information such as how often individuals use our App, which features they use or don't use in the App, aggregated usage, performance data, and where the App was downloaded from.  This information is not connected to the individual.

Want to learn about all the data and happenings when you visit our websites or use our Apps? Learn more under the Online Data section.

CHILDREN

Avis Car Sales' website and services are not for children under the age of 13.  This includes any links to other websites that we provide.  We don't knowingly collect personal information from children for any reason.  If you think Avis Car Sales has received personal information of your child or another minor, please contact us.

INFORMATION SHARING

Avis Car Sales may use and share individual personal information with third parties who perform services on our behalf.  For example, we share information with vendors that assist with vehicle title and registration details.  

We may share information with third party service providers that assist our customers in completing a transaction.  For example, lenders such as financial service companies, banks and credit unions, to arrange financing, and to dealers, to complete a vehicle purchase transaction.  

We also share information when required by law or when necessary to protect ourselves or other customers.  For example, we will share information to respond to a subpoena or court order and we may share information when we are investigating a potential fraud.

We may also share information with third parties that perform administrative or marketing services on our behalf, such as printers and mailers that assist us in the distribution of materials.  

INDIVIDUAL CHOICES

Individuals can opt out from marketing and promotional emails by:
  • Clicking "unsubscribe" at the bottom of an email we send.
  • Going to our Key Contacts section below to email or call customer service representative.
  • To stop receiving promotional text messages:
  • Reply withthe word "STOP".
If an individual does opt out of receiving promotional and marketing messages, we may still contact them regarding our business relationship with them, such as appointment status and updates, survey requests after they test drive with us, or respond to their inquiries or complaints, and similar communications.

SAFEGUARDS

The security of personal information is important to us.  We take reasonable steps to make sure personal information is protected from unauthorized use, access, disclosure, alteration, destruction or loss.  For more sensitive personal information, we use firewalls and Transport Layer Security (TLS) encryption.

We do not ask for sensitive information, such as credit card numbers, passcodes, account numbers or pin numbers, in an e-mail, text or on a website not operated by Avis Car Sales or its affiliates. If you do receive a suspicious request, do not provide your information and report it by contacting one our customer service representatives.

STORAGE

Avis Car Sales stores personal information in the United States.  If Avis Car Sales needs to transfer personal information to locations outside the United States as part of our normal business operations, the information may be subject to laws of other countries.  If so, Avis Car Sales takes reasonable steps to ensure personal information is treated and protected similarly as if it were in the United States.  This Privacy Notice is intended to be governed by the laws of the State of New Jersey and meet the laws and requirements of the United States.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 states that our California users have the right to receive specific information about how Avis Car Sales discloses personal information to others for their marketing purposes, and what choices they have.  To make such a request, contact us.

California residents under the age of 18 and that have publicly posted any information on our websites, are permitted to request and obtain removal of content or information publicly posted.  (California Business and Professions Code Section 22581)  A covered individual may make such a request via email address listed below with a detailed description of the specific content or information to be removed.  There may be circumstances in which the law does not require or allow removal even if requested.

Further, Avis Car Sales is required to alert individuals how our websites react to Do Not Track signals.  Some browsers support a "Do Not Track" feature, which is intended to be a signal to websites that a visitor does not wish to be tracked across different websites visited.  We do not currently change the way our website operates based upon detection of a Do Not Track or similar signal.

ACCESS AND CORRECTION

An individual may inquire whether Avis Car Sales has personal information on file or update contact details or request deletion of personal information.

They may contact our customer service at the numbers/addresses below for assistance in accessing, correcting or deleting personal information.  We will respond to such request within a reasonable timeframe.

We may take steps to verify an individual's identity before granting access to information or making corrections or deletions. In some circumstances, we may not be able to provide an individual access or make the corrections or deletions requested, and we will let such individuals know how they can challenge our decision. 

KEY CONTACTS

I want to...

How to reach us

Avis Car Sales

  • Contact Avis Car Sales
  • Request access to personal information
  • Stop having personal information collected, used, and disclosed by Avis Car Sales [This may prevent us from providing products and services.]
  • Ask questions and/or give feedback about Avis Car Sales Privacy Notice and practices
  • Notify Avis Car Sales that  they may have received personal information of a child under 13

Phone: 833-836-6630

Email: avisproduction@rockconnections.com

Hours of Operation:

Monday - Saturday: 9am - 9pm EST

Sunday: 9am - 6pm EST

 

  • Stop receiving marketing emails from Avis Car Sales
  • Click "unsubscribe" at the bottom of an email we sent you.
  • Stop receiving marketing text messages from Avis Car Sales

Reply with the word "STOP"

 

 FINANCIAL PRIVACY

FACTS
WHAT DOES AVIS CAR SALES, LLC DO WITH YOUR PERSONAL INFORMATION?
 
 Why?Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
 What?The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income, assets and liabilities
  • Account balances and payment history
  • Credit history and credit scores
  • Name, address and birthday
When you are no longer a customer we continue to share information as described herein.
 How?All companies involved in financial products need to share customer's personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer's personal information; the reasons Avis Car Sales chooses to share; and whether you can limit this sharing.
 
Reasons we can share your personal information
Does AVIS Car Sales, LLC share?
Can you limit this sharing?
For our everyday business purposes-- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
 No
For our marketing  purposes--
to offer our products and services to you
YesNo
For joint marketing with other Financial CompaniesNo
We Don't Share
For our affiliates' everyday business purposes--information about your transactions and experiences
Yes
No
For our affiliates' everyday business purposes-- information about your creditworthiness
Yes
Yes
For our affiliates market to you
Yes
Yes
For nonaffiliates to market to you
Yes
Yes
 
Questions
Call  (833) 836-6630  Monday - Saturday:  9am - 9pm EST & Sunday:  9am - 6pm EST
 
What we do
 
How does Avis Car Sales LLC protect my financial information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  Those measures include computer safeguards and secured files and buildings. 
We also maintain other physical, electronic and procedural safeguards to protect your information and we limit access to information to those employees for whom access is appropriate.
How does Avis Car Sales LLC collect my personal information?We collect your personal information, for example, when you:
  • give us your contact information
  • give us your income information
  • give us your employment information and/or history
  • show your driver's license
  • apply for financing
We may also collect your personal information from others such as affiliates, credit bureaus or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
 
Definitions
 
 AffiliatesCompanies related by common ownership or control.  They can be financial and nonfinancial companies.
 Non-affiliatesCompanies not related by common ownership or control.  They can be financial or nonfinancial companies.
Avis Car Sales LLC does share your information with non-affiliates to complete some transactions and those non-affiliates may market to you.
 Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Avis Car Sales LLC does jointly market.
 
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